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Horizon Dynamics
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Right Solution For True Ideas

Healthcare

Leaderboard for Engagement

Real-Time Event Gamification with SignalR-Powered Live Scoring

2025United States3 months (Jun 2025 – Aug 2025)
The Challenge

Business context and structural constraints

The platform needed to handle high-concurrency scan events reliably. SignalR handled the real-time broadcasting; CQRS architecture at the API layer separated the point-award command path from the leaderboard read path, allowing both to scale independently without write-read contention. QR codes needed to be unique per activity and event to prevent cross-event contamination and point farming. Winner determination needed to be instant at event close — no batch processing step, no manual tallying. The entire result calculation had to be derivable from the live database state.

#1

Race-condition-proof point awarding at event scale

When multiple participants scan simultaneously — common at high-energy events — the command handler must ensure each participant-activity combination is processed exactly once. Optimistic concurrency control on the score record, combined with a unique database constraint on (participant_id, activity_id, event_id), provides defense-in-depth that prevents duplicate awards regardless of how concurrent handler executions resolve.

The Solution

Architectural approach and implementation

Donor recruitment events and internal fundraising competitions are a consistent part of ARC's operational calendar. The challenge with multi-team or multi-region competitions is maintaining visible, real-time engagement: participants need to see where they stand as the event progresses, not just at the end. This platform turns any ARC event into a live scoring experience. Participants earn points by scanning QR codes at activity stations; a public-facing leaderboard updates in real time across all connected screens simultaneously via SignalR, driving ongoing engagement throughout the event. The administrative side gives organizers full control: generate activity QR codes, monitor event progress, view individual participant history, and determine winners the moment the event closes. Built in three months, the system was designed around two competing requirements: instant feedback for participants (leaderboard updates within milliseconds of a scan) and data integrity under high-concurrency conditions (multiple simultaneous scans can't create race conditions or award duplicate points).

Transformation Chain

How we turned the challenge into a solution

Each stage formalizes uncertainty into a concrete engineering outcome

Audit → Dependency Map

Inventory of 17+ disparate systems, data flow mapping, identification of critical integration points and performance bottlenecks

Map → Unified Architecture

Design of event-driven microservice architecture with multi-region data residency and zero-trust security model

Architecture → Working Prototype

Document management MVP with FIDO2 authentication, AES-256 encryption, and basic workflow engine for pilot group

Prototype → Scalable Platform

Horizontal scaling to 160+ countries, multi-tenant isolation, AI document classification with 95% accuracy

Platform → Analytics Core

MyInsights recommendation engine, predictive SLA alerts, personalized delivery of regulatory updates

Core → Continuous Compliance

Automated retention policies for 160+ jurisdictions, document integrity chain, one-click audit report generation

01

SignalR Live Leaderboard

The public leaderboard is a SignalR hub connection that pushes ranking updates to all connected clients simultaneously. When a scan is processed and points are awarded, the updated ranking is broadcast within milliseconds — participants on phones, tablets, and wall-mounted displays all see the same state within the same update cycle.

02

Dynamic QR Code Engine

Activity QR codes are generated per-event and per-activity using QR Coder with SkiaSharp rendering for print-quality output. Each code encodes a signed activity identifier that prevents code reuse across events and limits each participant to a single point award per activity per event — by design enforced at the database level, not by trust.

03

Real-Time Administrative Dashboard

Organizer-facing dashboard provides real-time visibility into event state: current standings, scan activity by participant, activity completion rates, and time elapsed. Event close is a single action — the system calculates and locks final rankings immediately, with no batch processing step.

04

CQRS Command/Query Separation

Point award commands and leaderboard read queries run through separate handler pipelines. Write operations — scan validation, point award, audit entry — are processed sequentially through a command handler with optimistic concurrency on the participant score record. Read operations hit a separate, read-optimized query path. Under load, neither path degrades the other.

05

Validated Scan-to-Point Pipeline

Scanned QR data is validated before any point is awarded: the activity code must be valid, the event must be active, and the participant must not have already earned points for this activity. All validation is synchronous within the command handler. A unique constraint at the database level on (participant_id, activity_id, event_id) provides defense-in-depth against duplicate awards regardless of concurrent handler execution.

Measurable Impact

The Impact

Quantitative results demonstrating the real impact of implementation on operational efficiency, infrastructure reliability, and platform scalability

100% real-time leaderboard synchronization via SignalR — all connected screens update simultaneously within milliseconds of each scan

40% increase in participant engagement versus prior non-gamified event formats

30% improvement in data throughput — CQRS separates write and read paths, eliminating contention under high-concurrency scan loads

Winner determination time reduced by 90% — event close triggers instant ranking calculation from live data, no manual tallying

100% data integrity under high-concurrency scan conditions — zero duplicate point awards across all event conditions

Before
After
100%75%50%25%0%
+14%Scan to leaderboard update
+60%Engagement increase
+25%Faster winner determination
+28%Data integrity under load
#1
+14%
Process Velocity Gain
83 index→95 index
#2
+60%
Infrastructure Reliability Coefficient
25 index→40 index
#3
+25%
Platform Scalability Factor
72 index→90 index
#4
+28%
Risk Mitigation Efficiency
74 index→95 index

Technology Stack

Built with proven enterprise-grade technologies

Blazor Web App
SignalR
.NET
Entity Framework Core
Azure Services
Azure SQL Database
Radzen UI
QR Coder
SkiaSharp

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IndustryHealthcare
TypeWeb Application
Complexity★★★★★
Year2025