Media & Entertainment
Media software for catalogues, playback and revenue
We build media catalogues, publishing workflows and viewer experiences around your content and revenue model. Connect rights, release status, playback and subscriptions so each team can see where a title or transaction needs attention.
Content discovery, subscriptions and the viewing experience.
Connect the work behind the screen
A media product includes licensing, ingest, publishing, playback, support and payment decisions. We map these steps and the systems that own them before designing the customer-facing experience.
Where the work gets stuck
- Content arrives with incomplete metadata or unclear rights.
- A release is published in one system but is not available in another.
- Playback issues are reported without enough context to diagnose them.
- Subscription, advertising and transaction data cannot be compared consistently.
How we would approach it
- We define the metadata, rights record and approval needed before a title can be published.
- We connect catalogue and distribution statuses, with failed handoffs visible to the content team.
- We test playback on the agreed devices and collect the context needed to investigate failures.
- We reconcile access and revenue records with the subscription, advertising or payment source.
Functional modules
Carry approved content through to the viewer
Keep editorial decisions, publishing status and viewer access connected across the services that deliver your product.
Playback experience
We build live or on-demand viewing around agreed devices and delivery services, including loading states, playback errors and a path to support.
Rights and protection
We apply approved territory, availability-window and subscription rules, then test access for eligible and ineligible viewers.
Content discovery
We connect metadata, categories and search to the available catalogue, keeping unreleased or restricted titles out of the wrong audience’s results.
Catalogue operations
We track uploaded files, metadata checks, version review and publication responses so editors can distinguish an approved title from a live one.
Revenue workflows
We connect subscriptions, purchases or advertising records to the chosen billing model, including failed payments, cancellations and reconciled reports.
Audience interaction
We build scoped chat, event or community features with reporting tools, moderation roles and visible handling of removed or restricted content.
Connect content status, viewing access and payment records
Match title and asset identifiers, metadata versions and the approved file for each release.
Read agreed territories, permitted uses and availability dates from the rights record.
Confirm supported devices, preparation states and the provider responses used to diagnose playback issues.
Match the customer’s plan and payment state to access rules, including renewals and cancellations.
Agree the viewing events to collect, the consent conditions and how retries or duplicate events are handled.
Define views, active subscriptions, charges and refunds separately, with reporting periods and source references.
Workflow examplesReview the assessment brief
Pilot one title from editorial review to publication
One possible first workflow
An editor submits a version with metadata and a rights record. An authorised reviewer approves it for one channel; the team sees whether publication succeeded, failed or is still pending.
Use the existing media store and one distribution service. The first release covers version approval and publication status; replacing streaming infrastructure or automating legal rights clearance is separate scope.
Bring a sample title, required metadata, rights and availability rules, reviewer roles and provider responses for successful and failed publication.
Checks for this example release
- An unapproved version or missing required rights record blocks publication and shows the reason to the editor.
- A provider failure leaves the title in a failed or pending state; a retry does not create a duplicate release.
- The published file matches the approved version, with the reviewer, channel and publication response retained.
Related project experience.
Your next step
Where Does Your Media Workflow Lose Context?
Show us how content reaches your audience, the rights involved and the services you use. We will help plan the first workflow to improve.
Discuss media software