Confirm the delivery
Attach proof of delivery to the shipment. Record shortages, returns or other exceptions against the same order.
Logistics & Supply Chain
Custom logistics software for dispatch and delivery
Custom logistics software connecting orders, dispatch, delivery evidence and billing. Integrate the carrier, warehouse and accounting systems your teams use.
Make exceptions visible before they become calls
A shipment can pass through several teams and outside carriers. We map the handoffs, source systems and missing updates so dispatchers can see what needs attention and customers receive a trustworthy status.
Where the work gets stuck
- A delay becomes visible only after a customer asks about it.
- Dispatchers re-enter order and carrier information across tools.
- Warehouse inventory and shipment status describe different points in time.
- Delivery documents and exceptions are hard to reconcile after completion.
How we would approach it
- Define shipment milestones and who owns each update.
- Connect available carrier and warehouse feeds with retry and exception handling.
- Reconcile stock, order and delivery events against their source records.
- Give operators a queue of late, unmatched and incomplete work.
Functional modules
Coordinate shipments, capacity and delivery evidence
Choose the functions needed by dispatchers, warehouse staff and finance, then define how each team records and resolves exceptions.
Shipment status
Track agreed milestones, update times and missing carrier events in one operational view.
Route planning
Compare candidate routes with capacity, delivery windows and available traffic data before dispatch.
Warehouse workflows
Support receiving, picking, packing and stock adjustments with clear event ownership.
Fleet operations
Bring vehicle, driver and maintenance information together where the client has access to reliable sources.
Delivery documents
Capture proof of delivery, exceptions and supporting documents against the shipment record.
Planning reports
Review demand, capacity and missed commitments using agreed definitions and historical data.
Example workflow / Delivery to billing
Turn a completed delivery into a record finance can use.
An operations team confirms a delivery, but finance still needs the evidence and approved charges. A connected workflow can close that gap while keeping the accounting system in place.
Resolve the exception
Give an authorised person the missing evidence or disputed charge to review. Only approved billing data moves to the next step.
Pass it to finance
Send agreed fields to the accounting system, retain its reference and surface failed transfers. Check repeated updates so the same shipment is not billed twice.
The team can see which completed shipments are ready for billing and which need a decision. Fields, approval rules and transfer timing depend on the systems involved.
Systems around dispatch and delivery
Match customer orders, shipment identifiers and quantities before exchanging fulfilment updates.
Connect picking, dispatch, receipt and return events to the stock movements owned by the warehouse.
Normalise available event codes and timestamps while retaining the carrier reference and original event.
Link vehicle and driver assignments to trips; show the source and freshness of any available location data.
Keep late, unmatched and failed updates in a work queue with an owner, reason and resolution status.
Define delivery completion, backlog and billing readiness separately, using traceable events and reporting periods.
Workflow examplesReview the assessment brief
Set the boundary for a delivery-to-billing pilot
One possible first workflow
A completed delivery becomes an approved billing record with proof, exception ownership and a safe accounting handoff.
Retain the carrier and accounting systems. Route optimisation and replacing the whole transport platform are separate scope.
Bring shipment identifiers, proof-of-delivery examples, disputed-charge rules and carrier/accounting interface access.
Checks for this example release
- A delivery with complete evidence and approved charges reaches accounting with a traceable shipment reference.
- A missing document or disputed charge stays in an exception queue with a named owner; it is not treated as ready for billing.
- A repeated or out-of-order carrier update follows agreed event rules, and a retried accounting transfer does not create a second billing record.
Delivery options
Choose the work your logistics system needs next.
Start with the handoff that interrupts daily operations. We can build the workflow, connect retained tools or plan a staged change to the system already in use.
Connect operations and finance
Scope shipment records, document review, charge approval and the accounting exchange as one operational flow.
Explore custom ERP developmentModernise a working platform
Assess dependencies and source access, then plan which workflow can move while the existing transport or warehouse system continues to operate.
Explore legacy modernisationMake the operational report usable
Define delivery completion, missing evidence and billing readiness separately. Record the event source, update time and person responsible for each exception.
Use the reporting templatePlan the scope and operating costs together.
The estimate depends on partner interfaces, event quality, exception rules and the number of operating teams involved. Full custom projects start at USD 50,000. We agree an hourly team or a fixed-price module and scope required paid support separately.
See a build and operating budget exampleCan you connect our existing transport and warehouse systems?
Yes, where their interfaces support the required exchange. We confirm access and record ownership, build the connections and test failed or repeated updates. Reconciliation rules and an exception queue let staff resolve mismatches while keeping the useful existing tools.
Will tracking always be live?
Tracking frequency depends on the device or carrier feed. We verify it before design and show event time, last refresh and missing updates separately. Tests cover interruptions and late events so dispatchers can distinguish a confirmed status from information that still needs checking.
Can we start with one depot, customer or carrier?
Yes. Select a pilot with a complete task, clear data boundaries and an operational owner. We prepare the integrations, access and acceptance checks, then review trial results with staff before adding more locations or partners.
Your next step
Which Logistics Handoff Needs to Work Better?
Bring one shipment, the systems it passes through and the exception your team resolves manually. We will discuss the first workflow, retained tools and what needs investigation.
Discuss your logistics workflow