
ARC GenAI
ARC GenAI provides separate Supply Chain and Service Delivery assistants for document-backed answers, follow-up questions and response feedback.
Software development portfolio
Explore how customer requests, orders, documents and engineering data become working software. Each case explains the product, the workflows and our contribution, so you can compare it with your own requirements.
Browse all projectsShowing 1–12 of 12

ARC GenAI provides separate Supply Chain and Service Delivery assistants for document-backed answers, follow-up questions and response feedback.

An embedded American Red Cross assistant for staff and volunteer questions about internal guidance. Answers, document links, question history and log controls are available in the chat interface.

An event platform for American Red Cross: QR check-ins, live rankings and an organiser workspace. Raffle Edition adds entry rules, prize setup and a recorded draw result.

OpportunityIQ ranks blood-drive opportunities using sponsor relationships, weighted criteria and AI-assisted summaries. Planning teams can review the reasons behind each priority and record their feedback.

Mobile barcode scanning and an administration portal give laboratory teams a direct route from a blood product to its inventory record and permitted updates.

An AWS voice proof of concept explored outbound shipment notifications using Amazon Connect, Lex V2 and Polly, with a defined set of recipient responses.

Conversational voice agents work alongside priority queues, an operator dashboard and call history for urgent shipment notifications.

An American Red Cross workspace for voice-agent follow-up on overdue Training Services accounts. It connects balances and eligibility with call queues, attempt limits, transcripts and campaign-cycle reporting.
A DIN-based lookup tool gives laboratory staff access to digital blood-product records, with enterprise sign-in and idle locking for shared workstations.
Browser-based scanning links equipment registration, dispatch, receipt and return, with movement history and reporting for the teams managing reusable assets.

CPS checks course pricing, competitor mentions and incorrect links, bringing recurring scans, partner review and analytics into one workspace.

A scheduling workspace for American Red Cross manufacturing facilities. Planners compare forecast demand with scheduled hours, adjust individual shifts and maintain recurring employee schedules and facility activities.